Emergency Medical Dispatcher: Life-Saving Coordination & Protocols

County Emergency Communications; Harrisburg (NC); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

County Emergency Communications is hiring Emergency Medical Dispatchers in Harris, NC. The role involves taking emergency calls, triaging patients, and coordinating ambulance resources. Dispatchers follow approved protocols and provide guidance to responders while maintaining meticulous call documentation.

Applicants may require CPR/EMD certification, with training and certification determined by the hiring agency. The position may involve overnight shifts, weekends, and overtime as needed.

Qualifications

• High school diploma or equivalent required or higher.
• CPR certification may be required.
• EMD certification may be required depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition and determine response priority.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.

Skills

Call taking

Medical triage

Dispatch coordination

Protocols adherence

Effective communication

Education

High School Diploma or equivalent

Job description

County Emergency Communications is hiring Emergency Medical Dispatchers in Harris, NC. The role involves taking emergency calls, triaging patients, and coordinating ambulance resources. Dispatchers follow approved protocols and provide guidance to responders while maintaining meticulous call documentation.

Applicants may require CPR/EMD certification, with training and certification determined by the hiring agency. The position may involve overnight shifts, weekends, and overtime as needed.