Emergency Medical Dispatcher: Life-Saving Communications Pro

County Emergency Communications; Harrisburg (AR); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

County Emergency Communications in Harrisburg, AR, seeks an Emergency Medical Dispatcher to handle urgent calls, verify locations, and coordinate ambulance resources. You will follow approved medical dispatch protocols and provide protocol-based instructions as needed.

The role may require CPR and EMT certification where applicable, with overtime or overnight shifts common in emergency communications environments.

Qualifications

• High school diploma or equivalent is commonly required.
• EMD certification before appointment may be required.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Call handling

Communication

Multitasking

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

County Emergency Communications in Harrisburg, AR, seeks an Emergency Medical Dispatcher to handle urgent calls, verify locations, and coordinate ambulance resources. You will follow approved medical dispatch protocols and provide protocol-based instructions as needed.

The role may require CPR and EMT certification where applicable, with overtime or overnight shifts common in emergency communications environments.