Emergency Medical Dispatcher — Life-Saving Coordination

911 Emergency Communications; West Palm Beach (FL); Presencial; USD 42 000 - 66 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Resumo da oferta

911 Emergency Communications in West Palm Beach seeks Emergency Medical Dispatchers to support urgent medical calls. You'll gather patient data, confirm locations, assign priorities, and coordinate ambulance resources using approved protocols.

This role involves console work, headset use, extended shifts, overnight coverage, and potential overtime. A high school diploma is required; CPR certification and dispatcher credentials may be required depending on the vacancy.

Qualificações

• High school diploma or recognized equivalent is commonly required.
• EM Dispatcher certification/CPR may be required depending on vacancy.

Responsabilidades

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

911 Emergency Communications in West Palm Beach seeks Emergency Medical Dispatchers to support urgent medical calls. You'll gather patient data, confirm locations, assign priorities, and coordinate ambulance resources using approved protocols.

This role involves console work, headset use, extended shifts, overnight coverage, and potential overtime. A high school diploma is required; CPR certification and dispatcher credentials may be required depending on the vacancy.