Emergency Medical Dispatcher - Life-Saving Call Center

911 Emergency Communications; Weston (OR); On-site; USD 52,000 - 70,000; Full time

Job summary

911 Emergency Communications in Weston, Oregon seeks an Emergency Medical Dispatcher to gather caller information, confirm locations, and set response priorities using approved protocols. You will also relay patient details to responders and document call processing for quality review.

This role may require overnight shifts, weekends, and overtime; a high school diploma is commonly required and CPR certification is recommended. Exact qualifications vary per vacancy.

Qualifications

• High school diploma or recognized equivalent required or preferred; Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements—consult vacancy for exact qualifications and accepted providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or recognized equivalent

Job description

911 Emergency Communications in Weston, Oregon seeks an Emergency Medical Dispatcher to gather caller information, confirm locations, and set response priorities using approved protocols. You will also relay patient details to responders and document call processing for quality review.

This role may require overnight shifts, weekends, and overtime; a high school diploma is commonly required and CPR certification is recommended. Exact qualifications vary per vacancy.