Emergency Medical Dispatcher — 24/7 Critical Call Center

Emergency Telecommunicator Services; Bradford (ME); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher for Bradford, ME. The role involves receiving calls, confirming location, assigning priorities, coordinating ambulance resources, and providing protocol-based instructions per dispatch protocols.

A high school diploma or equivalent is commonly required; CPR and additional coursework may be required. EMT or paramedic credentials are not universal requirements.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher for Bradford, ME. The role involves receiving calls, confirming location, assigning priorities, coordinating ambulance resources, and providing protocol-based instructions per dispatch protocols.

A high school diploma or equivalent is commonly required; CPR and additional coursework may be required. EMT or paramedic credentials are not universal requirements.