Emergency Medical Dispatcher — Life-Saving Coordination

Emergency Telecommunicator Services; Columbia Falls (ME); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Columbia Falls, ME seeks an experienced Emergency Medical Dispatcher to support urgent medical calls and coordinate ambulance resources. You will gather patient details, establish priorities, and guide responders using approved protocols.

Ideal candidates have a high school diploma, CPR certification if required, and the ability to work extended console shifts, including overnights and weekends, while maintaining data accuracy and composure under pressure.

Qualifications

• High school diploma or recognized equivalent required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; verify vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Active listening

Calm under pressure

Communication skills

Multitasking

Education

High school diploma or GED

Job description

Emergency Telecommunicator Services in Columbia Falls, ME seeks an experienced Emergency Medical Dispatcher to support urgent medical calls and coordinate ambulance resources. You will gather patient details, establish priorities, and guide responders using approved protocols.

Ideal candidates have a high school diploma, CPR certification if required, and the ability to work extended console shifts, including overnights and weekends, while maintaining data accuracy and composure under pressure.