Emergency Medical Dispatcher — Life-Saving Coordination

911 Emergency Communications; Bartow (FL); On-site; USD 35,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Bartow, FL seeks Emergency Medical Dispatchers to help coordinate urgent medical responses. You will gather incident details, verify locations, and prioritize dispatches per protocol.

Responsibilities include providing caller instructions, coordinating ambulance resources, and documenting calls. A high school diploma or equivalent is commonly required; EMS certifications may be needed depending on the vacancy.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

Job description

911 Emergency Communications in Bartow, FL seeks Emergency Medical Dispatchers to help coordinate urgent medical responses. You will gather incident details, verify locations, and prioritize dispatches per protocol.

Responsibilities include providing caller instructions, coordinating ambulance resources, and documenting calls. A high school diploma or equivalent is commonly required; EMS certifications may be needed depending on the vacancy.