Emergency Medical Dispatcher – Critical Care Communications

County Emergency Communications; Bostwick (FL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications is seeking Emergency Medical Dispatchers for the Bostwick, FL area. The role involves handling urgent medical calls, confirming locations, and coordinating response priorities with approved protocols.

You will provide caller instructions and relay critical information to responders, contributing to patient safety and rapid mobilization. Responsibilities include documenting calls, participating in quality reviews, and complying with medical dispatch oversight.

Qualifications

• High school diploma or recognized equivalent commonly required.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High School Diploma or equivalent

Job description

County Emergency Communications is seeking Emergency Medical Dispatchers for the Bostwick, FL area. The role involves handling urgent medical calls, confirming locations, and coordinating response priorities with approved protocols.

You will provide caller instructions and relay critical information to responders, contributing to patient safety and rapid mobilization. Responsibilities include documenting calls, participating in quality reviews, and complying with medical dispatch oversight.