Emergency Medical Dispatcher — Life-Saving Console Role

County Emergency Communications; Carson (MS); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Insurance coverage

Paid leave

Continuing education

Job summary

County Emergency Communications in Carson, MS seeks Emergency Medical Dispatchers to receive and triage medical calls, determine priorities, and coordinate ambulance resources. You will confirm locations, gather details, and provide protocol-based instructions while maintaining accurate documentation.

Candidates typically hold a high school diploma with CPR/EMD credentials and may undergo sponsored training. Roles may require overtime and shift flexibility in a continuous operations environment.

Qualifications

• High school diploma or equivalent required. Some agencies sponsor training.
• CPR certification and/or EMD credentials may be required or preferred.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using approved medical dispatch system.
• Dispatch ambulance resources when required.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Call handling

Emergency communication

Attention to detail

Interpersonal skills

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Tools

Emergency dispatch software

Headset equipment

Job description

County Emergency Communications in Carson, MS seeks Emergency Medical Dispatchers to receive and triage medical calls, determine priorities, and coordinate ambulance resources. You will confirm locations, gather details, and provide protocol-based instructions while maintaining accurate documentation.

Candidates typically hold a high school diploma with CPR/EMD credentials and may undergo sponsored training. Roles may require overtime and shift flexibility in a continuous operations environment.