Emergency Medical Dispatcher - Life-Saving Communications

Emergency Telecommunicator Services; Griffin (IN); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services seeks skilled Emergency Medical Dispatchers to handle urgent medical calls from Griffin, IN. You will collect essential patient details, confirm locations, and apply approved protocols to prioritize and coordinate EMS resources.

Responsibilities include providing protocol-based instructions, relaying information to responders, and maintaining accurate call documentation for quality assurance. CPR/EMD credentials are required or sponsored as per the vacancy.

Qualifications

• Requires a high school diploma or GED.
• Emergency Medical Dispatcher certification is required before appointment.
• CPR certification is preferred or required depending on the agency.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition to determine priority.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Active listening

Calm under pressure

Clear communication

Education

High school diploma/GED

EMD certification

CPR certification

Job description

Emergency Telecommunicator Services seeks skilled Emergency Medical Dispatchers to handle urgent medical calls from Griffin, IN. You will collect essential patient details, confirm locations, and apply approved protocols to prioritize and coordinate EMS resources.

Responsibilities include providing protocol-based instructions, relaying information to responders, and maintaining accurate call documentation for quality assurance. CPR/EMD credentials are required or sponsored as per the vacancy.