Emergency Medical Dispatcher — Vital Call Center Pro

Emergency Telecommunicator Services; LaOtto (IN); Presencial; USD 40.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Descripción de la vacante

Emergency Telecommunicator Services in Indiana seeks an Emergency Medical Dispatcher to handle urgent calls, verify patient location, and gather incident details while following approved medical dispatch protocols. You will determine response priorities, coordinate ambulance resources, and provide protocol-based instructions to callers.

A high school diploma and certified dispatcher credentials may be required; CPR certification and ongoing training are common, with benefits depending on

Formación

• A high school diploma or recognized equivalent is commonly required.
• Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsabilidades

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Educación

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Descripción del empleo

Emergency Telecommunicator Services in Indiana seeks an Emergency Medical Dispatcher to handle urgent calls, verify patient location, and gather incident details while following approved medical dispatch protocols. You will determine response priorities, coordinate ambulance resources, and provide protocol-based instructions to callers.

A high school diploma and certified dispatcher credentials may be required; CPR certification and ongoing training are common, with benefits depending on