Emergency Medical Dispatcher — Life-Saving Crisis Coordinator

911 Emergency Communications; Tennent (NJ); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Tennent, NJ seeks Emergency Medical Dispatchers to handle urgent medical calls from a central console. You will gather patient data, confirm locations, and establish response priorities using approved protocols.

Depending on training and assignment, you may provide pre-arrival instructions and coordinate ambulance resources. The role involves shift work, overtime, and compliance with medical oversight requirements.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required. EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High School Diploma

Job description

911 Emergency Communications in Tennent, NJ seeks Emergency Medical Dispatchers to handle urgent medical calls from a central console. You will gather patient data, confirm locations, and establish response priorities using approved protocols.

Depending on training and assignment, you may provide pre-arrival instructions and coordinate ambulance resources. The role involves shift work, overtime, and compliance with medical oversight requirements.