Emergency Medical Dispatcher — Life-Saving Call Center Pro

911 Emergency Communications; Wakeman Township (OH); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

911 Emergency Communications in Wakeman, OH is seeking an Emergency Medical Dispatcher to support urgent medical responses. The role involves receiving calls, confirming locations and details, and coordinating ambulance resources according to approved protocols.

The position may require CPR certification and sponsored training; EMT/paramedic credentials are not universally required, with exact qualifications defined by the vacancy.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; refer to vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality reviews.

Education

High school diploma

Emergency Medical Dispatcher certification

Job description

911 Emergency Communications in Wakeman, OH is seeking an Emergency Medical Dispatcher to support urgent medical responses. The role involves receiving calls, confirming locations and details, and coordinating ambulance resources according to approved protocols.

The position may require CPR certification and sponsored training; EMT/paramedic credentials are not universally required, with exact qualifications defined by the vacancy.