Emergency Medical Dispatcher — 24/7 Critical Call Center

Emergency Telecommunicator Services; Lakemore (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

Emergency Telecommunicator Services in Lakemore, OH seeks an Emergency Medical Dispatcher to handle urgent medical calls, verify locations, and coordinate rapid response efforts. The dispatcher will follow approved protocols and provide caller instructions while ensuring patient safety and data integrity.

Ideal candidates hold a high school diploma, CPR certification, and may pursue additional EMS credentials.

Qualifications

• High school diploma or equivalent is commonly required.
• CPR certification may be required; EMT/paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Emergency call handling

Coordination

Protocol adherence

Education

High School Diploma or GED

Job description

Emergency Telecommunicator Services in Lakemore, OH seeks an Emergency Medical Dispatcher to handle urgent medical calls, verify locations, and coordinate rapid response efforts. The dispatcher will follow approved protocols and provide caller instructions while ensuring patient safety and data integrity.

Ideal candidates hold a high school diploma, CPR certification, and may pursue additional EMS credentials.