Emergency Medical Dispatcher — Life-Saving Call Center

911 Emergency Communications; Tenmile (OR); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Job summary

911 Emergency Communications in Tenmile, OR, is seeking Emergency Medical Dispatchers to support urgent medical requests. You will gather patient and incident data, establish response priorities, and coordinate EMS resources with agency-approved protocols.

Roles may require CPR certifications and sponsor training. Dispatchers may work overnight or weekends depending on the assignment and agency needs.

Qualifications

• High school diploma or equivalent required.
• EMD certification or equivalent training preferred.
• CPR certification may be required.
• Background check and agency training required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using the approved EMS dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Active listening

Multitasking

Calm under pressure

Education

High school diploma

EMD certification preferred

Job description

911 Emergency Communications in Tenmile, OR, is seeking Emergency Medical Dispatchers to support urgent medical requests. You will gather patient and incident data, establish response priorities, and coordinate EMS resources with agency-approved protocols.

Roles may require CPR certifications and sponsor training. Dispatchers may work overnight or weekends depending on the assignment and agency needs.