Emergency Medical Dispatcher — Life-Saving Call Center

County Emergency Communications; Liberty Township (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

County Emergency Communications is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather patient and incident details, and establish response priorities from a centralized console in Highland, OH.

Responsibilities include relaying information, guiding callers with approved instructions, and coordinating ambulances while complying with medical dispatch protocols and oversight requirements.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

EMD certification / CPR training

Job description

County Emergency Communications is seeking Emergency Medical Dispatchers to handle urgent medical calls, gather patient and incident details, and establish response priorities from a centralized console in Highland, OH.

Responsibilities include relaying information, guiding callers with approved instructions, and coordinating ambulances while complying with medical dispatch protocols and oversight requirements.