Emergency Medical Dispatcher - Life-Saving Frontline Operator

County Emergency Communications; Seattle (WA); On-site; USD 55,000 - 82,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance program

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Seattle seeks an Emergency Medical Dispatcher to help coordinate urgent medical responses. You will receive calls, verify location, determine priority, and dispatch ambulances using approved protocols.

A high school diploma is usually required; CPR and EMT certification may be required; training may be sponsored. The role involves extended console work, shift work, and compliance with medical oversight and confidentiality.

Qualifications

• High school diploma or equivalent is commonly required.
• CPR certification and additional coursework may be required.
• Emergency Medical Dispatcher certification may be required before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or recognized equivalent

Job description

County Emergency Communications in Seattle seeks an Emergency Medical Dispatcher to help coordinate urgent medical responses. You will receive calls, verify location, determine priority, and dispatch ambulances using approved protocols.

A high school diploma is usually required; CPR and EMT certification may be required; training may be sponsored. The role involves extended console work, shift work, and compliance with medical oversight and confidentiality.