Life-Saving EMS Dispatcher — 24/7 Emergency Communications

Emergency Telecommunicator Services; Leavenworth (KS); On-site; USD 42,000 - 62,000; Full time

Job summary

Emergency Telecommunicator Services in Leavenworth, KS is seeking qualified Emergency Medical Dispatchers. You will receive calls, verify location, determine priority, and coordinate EMS resources according to protocols.

Responsibilities include providing protocol-based instructions, relaying information to responders, and maintaining accurate call documentation while upholding privacy and QA standards. A high school diploma and dispatcher certification are commonly required.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications and accepted providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient's location, callback number, and access details
• Ask approved questions about the patient's condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Active listening

Decision making

Communication skills

Education

High School Diploma or equivalent

CPR certification

Emergency Medical Dispatcher certification

Job description

Emergency Telecommunicator Services in Leavenworth, KS is seeking qualified Emergency Medical Dispatchers. You will receive calls, verify location, determine priority, and coordinate EMS resources according to protocols.

Responsibilities include providing protocol-based instructions, relaying information to responders, and maintaining accurate call documentation while upholding privacy and QA standards. A high school diploma and dispatcher certification are commonly required.