Emergency Medical Dispatcher: Life-Saving 24/7 Dispatch

911 Emergency Communications; Deer Isle (ME); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Deer Isle, ME is seeking experienced Emergency Medical Dispatchers to support urgent medical calls. You will gather patient and incident details, establish response priorities, and coordinate EMS resources according to approved protocols.

Responsibilities include providing protocol-based instructions when needed, confirming locations, and relaying critical information to responders.

Qualifications

• A high school diploma or recognized equivalent is commonly required; sponsorship training may be available.
• CPR certification and additional coursework may be required; Emergency Medical Dispatcher certification before appointment is preferred.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

911 Emergency Communications in Deer Isle, ME is seeking experienced Emergency Medical Dispatchers to support urgent medical calls. You will gather patient and incident details, establish response priorities, and coordinate EMS resources according to approved protocols.

Responsibilities include providing protocol-based instructions when needed, confirming locations, and relaying critical information to responders.