Emergency Medical Dispatcher — Life-Saving Call Center

911 Emergency Communications; Lisbon (ME); Sur place; USD 42 000 - 66 000; Plein temps

Avantages offerts par ce poste

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Résumé du poste

911 Emergency Communications in Lisbon Falls, ME, is seeking Emergency Medical Dispatchers to gather patient and incident information, establish response priorities, and coordinate resources using an agency-approved system. The role may include providing approved instructions before responders arrive, following medical dispatch protocols and oversight.

Positions involve extended console work, potential overnight shifts, weekends, holidays, and overtime.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Current Emergency Medical Dispatcher certification may be required.
• CPR certification and additional coursework may be required; EMT or paramedic credentials are not universally required.

Responsabilités

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Connaissances

CPR certification

Formation

High school diploma or equivalent

Description du poste

911 Emergency Communications in Lisbon Falls, ME, is seeking Emergency Medical Dispatchers to gather patient and incident information, establish response priorities, and coordinate resources using an agency-approved system. The role may include providing approved instructions before responders arrive, following medical dispatch protocols and oversight.

Positions involve extended console work, potential overnight shifts, weekends, holidays, and overtime.