Emergency Medical Dispatcher — Life-Saving 24/7 Call Center

Emergency Telecommunicator Services; Marble Canyon (AZ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services seeks Emergency Medical Dispatchers for Marble Canyon, AZ. You will gather patient and incident details, set response priorities, and coordinate EMS resources.

The role requires following approved medical dispatch protocols and may involve night shifts, weekends, or overtime. Applicants should have a high school diploma or equivalent, CPR certification, and potentially EMS certification.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required.
• Emergency Medical Dispatcher certification before appointment may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High School Diploma or GED

Job description

Emergency Telecommunicator Services seeks Emergency Medical Dispatchers for Marble Canyon, AZ. You will gather patient and incident details, set response priorities, and coordinate EMS resources.

The role requires following approved medical dispatch protocols and may involve night shifts, weekends, or overtime. Applicants should have a high school diploma or equivalent, CPR certification, and potentially EMS certification.