Emergency Medical Dispatcher: Lead Life-Saving Dispatch

911 Emergency Communications; Kingston (RI); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Kingston, RI seeks an Emergency Medical Dispatcher to support urgent medical calls. You will gather patient and incident details, establish response priorities, and coordinate resources according to approved protocols.

Responsibilities include providing allowed pre-arrival instructions, documenting calls, and ensuring compliance with medical oversight and privacy requirements. A high school diploma and CPR/EMD certifications are commonly required.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality‑review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

EMT or paramedic credentials not universal

Tools

EMD certification

Job description

911 Emergency Communications in Kingston, RI seeks an Emergency Medical Dispatcher to support urgent medical calls. You will gather patient and incident details, establish response priorities, and coordinate resources according to approved protocols.

Responsibilities include providing allowed pre-arrival instructions, documenting calls, and ensuring compliance with medical oversight and privacy requirements. A high school diploma and CPR/EMD certifications are commonly required.