Emergency Medical Dispatcher — High-Impact EMS Operations

Emergency Telecommunicator Services; Carney (MI); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Job summary

Emergency Telecommunicator Services seeks Emergency Medical Dispatchers to handle urgent medical calls from Carney, MI. You will verify location and details, follow dispatch protocols, and coordinate ambulance resources while ensuring patient safety.

The role may involve overnight, weekend, and rotating schedules with overtime as required. Applicants should have a high school diploma or equivalent; CPR certification is commonly required.

Qualifications

• High school diploma or equivalent required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; verify vacancy details.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority via authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

CPR certification

EMT or paramedic credentials (not universally required)

Job description

Emergency Telecommunicator Services seeks Emergency Medical Dispatchers to handle urgent medical calls from Carney, MI. You will verify location and details, follow dispatch protocols, and coordinate ambulance resources while ensuring patient safety.

The role may involve overnight, weekend, and rotating schedules with overtime as required. Applicants should have a high school diploma or equivalent; CPR certification is commonly required.