Emergency Medical Dispatcher - Fast-Paced Critical Calls

County Emergency Communications; Silver Lake (IN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Education/Certification support

Job summary

County Emergency Communications in Silver Lake, IN is seeking Emergency Medical Dispatchers to support urgent medical assistance. Responsibilities include gathering patient data, ensuring accurate locations, and prioritizing responses according to protocol.

Applicants should have a high school diploma or equivalent; CPR certification is commonly required. Certification as an Emergency Medical Dispatcher is preferred, and EMT/paramedic credentials are not universally required.

Qualifications

• High school diploma or equivalent required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; check vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm patient location, callback number, and access details
• Ask approved questions about patient’s condition
• Determine response priority through approved medical dispatch system
• Dispatch or coordinate ambulance resources when included in assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

County Emergency Communications in Silver Lake, IN is seeking Emergency Medical Dispatchers to support urgent medical assistance. Responsibilities include gathering patient data, ensuring accurate locations, and prioritizing responses according to protocol.

Applicants should have a high school diploma or equivalent; CPR certification is commonly required. Certification as an Emergency Medical Dispatcher is preferred, and EMT/paramedic credentials are not universally required.