EMS Dispatcher: 24/7 Critical Call Coordination

County Emergency Communications; Silver Lake (KS); Vor Ort; USD 35.000 - 55.000; Vollzeit

Benefits dieser Stelle

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Zusammenfassung

County Emergency Communications in Silver Lake, KS is seeking an Emergency Medical Dispatcher to join our team and support emergency medical response. You will receive calls for illness, injury, and other emergencies, verify location and contact details, and gather essential information to guide responders.

Responsibilities include prioritizing incidents, coordinating ambulance resources, providing protocol-based guidance, and documenting calls for quality review.

Qualifikationen

• A high school diploma or recognized equivalent is commonly required.
• Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Aufgaben

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Ausbildung

High school diploma or equivalent

EMD certification (preferred)

CPR certification may be required

Jobbeschreibung

County Emergency Communications in Silver Lake, KS is seeking an Emergency Medical Dispatcher to join our team and support emergency medical response. You will receive calls for illness, injury, and other emergencies, verify location and contact details, and gather essential information to guide responders.

Responsibilities include prioritizing incidents, coordinating ambulance resources, providing protocol-based guidance, and documenting calls for quality review.