Emergency Medical Dispatcher — Fast-Paced Communications

County Emergency Communications; Beech Grove (KY); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Beech Grove is seeking Emergency Medical Dispatchers to support 911 operations and coordinate critical medical responses. You will gather caller information, verify locations, and prioritize incidents using approved protocols to ensure rapid and effective EMS deployment.

This role may require overnight shifts, weekends, holidays, and overtime. A high school diploma and CPR certification are commonly required; EMT credentials may be required depending on the

Qualifications

• High school diploma or recognized equivalent is commonly required.
• EMT or paramedic credentials may be required depending on vacancy.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

County Emergency Communications in Beech Grove is seeking Emergency Medical Dispatchers to support 911 operations and coordinate critical medical responses. You will gather caller information, verify locations, and prioritize incidents using approved protocols to ensure rapid and effective EMS deployment.

This role may require overnight shifts, weekends, holidays, and overtime. A high school diploma and CPR certification are commonly required; EMT credentials may be required depending on the