Emergency Medical Dispatcher - Fast-Paced Call Center

County Emergency Communications; Beach City (OH); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Education support

Job summary

County Emergency Communications in Beach City, OH is seeking Emergency Medical Dispatchers to handle urgent medical calls and coordinate response resources. You will gather patient data, assign priorities, and support responders with protocol-based instructions.

Required is a high school diploma; CPR and EMD certifications are commonly expected, with additional coursework possibly needed. The role may involve shift work, overtime, and weekend coverage.

Qualifications

• High school diploma or equivalent required.
• EMD certification preferred; CPR may be required.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality reviews.

Skills

Call handling and communication

Prioritization

Coordination with responders

Multitasking

Education

High school diploma

EMD certification

CPR certification

Tools

Emergency dispatch system

Job description

County Emergency Communications in Beach City, OH is seeking Emergency Medical Dispatchers to handle urgent medical calls and coordinate response resources. You will gather patient data, assign priorities, and support responders with protocol-based instructions.

Required is a high school diploma; CPR and EMD certifications are commonly expected, with additional coursework possibly needed. The role may involve shift work, overtime, and weekend coverage.