EMS Dispatcher — 24/7 Emergency Communications

County Emergency Communications; Bee Spring (KY); On-site; USD 40,000 - 60,000; Full time

Job summary

County Emergency Communications in Bee Spring, KY, seeks Emergency Medical Dispatchers to handle urgent medical calls, gather patient data, establish priorities, and coordinate resources using approved protocols.

Duties include providing pre-arrival instructions within qualifications, relaying information to responders, documenting calls, and participating in quality reviews. A high school diploma or equivalent is usually required, with CPR and possible dispatcher certification encouraged.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Job description

County Emergency Communications in Bee Spring, KY, seeks Emergency Medical Dispatchers to handle urgent medical calls, gather patient data, establish priorities, and coordinate resources using approved protocols.

Duties include providing pre-arrival instructions within qualifications, relaying information to responders, documenting calls, and participating in quality reviews. A high school diploma or equivalent is usually required, with CPR and possible dispatcher certification encouraged.