Emergency Medical Dispatcher: Fast-Paced 911 Ops

Emergency Telecommunicator Services; Burr (NE); Presencial; USD 40.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Descripción de la vacante

Emergency Telecommunicator Services in Burr, NE seeks an experienced dispatcher to handle medical emergency calls, verify locations and details, and coordinate response resources. The role requires adherence to established protocols and rapid decision-making in a high-stakes environment.

The position involves console work, headset use, and shift work including nights, weekends, and holidays. CPR and other certifications may be required, with employer-specified training and credentialing.

Formación

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsabilidades

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Educación

High school diploma or equivalent

Descripción del empleo

Emergency Telecommunicator Services in Burr, NE seeks an experienced dispatcher to handle medical emergency calls, verify locations and details, and coordinate response resources. The role requires adherence to established protocols and rapid decision-making in a high-stakes environment.

The position involves console work, headset use, and shift work including nights, weekends, and holidays. CPR and other certifications may be required, with employer-specified training and credentialing.