Emergency Medical Dispatcher - Fast-Paced 911 Communications

County Emergency Communications; Nineveh (PA); On-site; USD 40,000 - 60,000; Full time

Job summary

County Emergency Communications in Nineveh, PA seeks Emergency Medical Dispatchers to handle urgent medical calls, verify location and details, and prioritize responses using approved protocols. Training and certification are required or sponsored by the employer.

Overtime, nights, weekends, and holidays may apply. Responsibilities include guiding responders, documenting calls, and maintaining patient confidentiality while following medical dispatch oversight.

Qualifications

• High school diploma or recognized equivalent.
• Current Emergency Medical Dispatcher certification before appointment or sponsorship may be required.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

EMD certification or equivalent

CPR certification

Job description

County Emergency Communications in Nineveh, PA seeks Emergency Medical Dispatchers to handle urgent medical calls, verify location and details, and prioritize responses using approved protocols. Training and certification are required or sponsored by the employer.

Overtime, nights, weekends, and holidays may apply. Responsibilities include guiding responders, documenting calls, and maintaining patient confidentiality while following medical dispatch oversight.