Emergency Medical Dispatcher — 24/7 Emergency Call Center

County Emergency Communications; Conemaugh Township (PA); On-site; USD 38,000 - 62,000; Full time

Job summary

County Emergency Communications in Jerome, PA seeks Emergency Medical Dispatchers to gather patient and incident details, establish response priorities, and coordinate EMS resources using an approved dispatch system.

Depending on training, certification, and assignment, you may provide protocol-based instructions before responders arrive and ensure compliance with medical oversight and privacy requirements. The role may involve overnight shifts, weekends, holidays, and overtime as needed.

Qualifications

• High school diploma commonly required.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification may be required; consult the vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition to determine priority.
• Determine response priority using the dispatch system and coordinate EMS resources.
• Provide protocol-based instructions when required and relay information to responders.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

County Emergency Communications in Jerome, PA seeks Emergency Medical Dispatchers to gather patient and incident details, establish response priorities, and coordinate EMS resources using an approved dispatch system.

Depending on training, certification, and assignment, you may provide protocol-based instructions before responders arrive and ensure compliance with medical oversight and privacy requirements. The role may involve overnight shifts, weekends, holidays, and overtime as needed.