Emergency Medical Dispatcher — Fast-Paced 911 Communications

911 Emergency Communications; Hampstead (MD); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Hampstead, MD seeks Emergency Medical Dispatchers to coordinate urgent medical responses. Duties include gathering patient data, determining priorities, and guiding responders with protocol-based instructions.

Applicants may be required to have CPR certification; EMT or paramedic credentials are not universally required. Training and agency requirements vary by vacancy.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements.
• Requirements may vary by hiring agency and vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or recognized equivalent

Job description

911 Emergency Communications in Hampstead, MD seeks Emergency Medical Dispatchers to coordinate urgent medical responses. Duties include gathering patient data, determining priorities, and guiding responders with protocol-based instructions.

Applicants may be required to have CPR certification; EMT or paramedic credentials are not universally required. Training and agency requirements vary by vacancy.