Emergency Medical Dispatcher - 24/7 Critical Care Coordination

County Emergency Communications; Hampstead (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Hampstead, NC seeks Emergency Medical Dispathers to support urgent medical responses from a centralized communications center.

Responsibilities include receiving calls, confirming locations, determining priority, dispatching ambulances, and providing protocol-based guidance. Strong communication and data-entry skills are essential, with certification requirements as specified in the vacancy.

Qualifications

• High school diploma or recognized equivalent required.
• Emergency Medical Dispatcher certification may be required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Excellent communication

Data-entry

Multitasking

Education

High school diploma or GED

Emergency Medical Dispatcher certification

CPR certification

Job description

County Emergency Communications in Hampstead, NC seeks Emergency Medical Dispathers to support urgent medical responses from a centralized communications center.

Responsibilities include receiving calls, confirming locations, determining priority, dispatching ambulances, and providing protocol-based guidance. Strong communication and data-entry skills are essential, with certification requirements as specified in the vacancy.