Emergency Medical Dispatcher: Critical Response & Protocols

Emergency Telecommunicator Services; Saint Charles (AR); On-site; USD 35,000 - 60,000; Full time

Job summary

Emergency Telecommunicator Services is seeking an Emergency Medical Dispatcher to handle urgent medical calls, gather patient data, establish response priorities, and coordinate emergency resources.

Responsibilities include receiving calls for illness or injury, confirming location and callback details, asking approved questions, and relaying information to responders; CPR certification may be required and EMT/paramedic credentials are not universally required.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required and EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient's location, callback number, and access details
• Ask approved questions about the patient's condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

Job description

Emergency Telecommunicator Services is seeking an Emergency Medical Dispatcher to handle urgent medical calls, gather patient data, establish response priorities, and coordinate emergency resources.

Responsibilities include receiving calls for illness or injury, confirming location and callback details, asking approved questions, and relaying information to responders; CPR certification may be required and EMT/paramedic credentials are not universally required.