Emergency Medical Dispatcher — 24/7 EMS Communications

911 Emergency Communications; Hastings (NE); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Paid leave

Continuing education

Job summary

911 Emergency Communications in Hastings, NE seeks Emergency Medical Dispatchers to handle urgent medical calls, verify location and access details, and manage responder priorities. They follow approved medical dispatch protocols and provide protocol-based instructions where qualified.

Applicants typically require a high school diploma or equivalent, CPR certification, and may be sponsored for training. The role supports continuous EMS operations, including overnight shifts and overtime

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

Job description

911 Emergency Communications in Hastings, NE seeks Emergency Medical Dispatchers to handle urgent medical calls, verify location and access details, and manage responder priorities. They follow approved medical dispatch protocols and provide protocol-based instructions where qualified.

Applicants typically require a high school diploma or equivalent, CPR certification, and may be sponsored for training. The role supports continuous EMS operations, including overnight shifts and overtime