Emergency Medical Dispatcher — Critical Communications

Emergency Telecommunicator Services; Lexington (NE); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services seeks dedicated Emergency Medical Dispatchers for Lexington, Nebraska. You will collect patient and incident details, establish response priorities, and support coordination of EMS resources using approved protocols.

Depending on training and assignment, you may provide pre-arrival instructions and assist with ongoing communications. A high school diploma and CPR certification are commonly required, with EMT/paramedic credentials not universally required;

Qualifications

• High school diploma or equivalent required; training sponsorship possible.
• CPR certification may be required.
• EMD certification preferred or required by vacancy.
• Ability to follow approved medical dispatch protocols and maintain certifications.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority via medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions as qualified.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Calm under pressure

Multitasking

Data entry

Education

High school diploma or equivalent

Emergency Medical Dispatcher (EMD) certification

Job description

Emergency Telecommunicator Services seeks dedicated Emergency Medical Dispatchers for Lexington, Nebraska. You will collect patient and incident details, establish response priorities, and support coordination of EMS resources using approved protocols.

Depending on training and assignment, you may provide pre-arrival instructions and assist with ongoing communications. A high school diploma and CPR certification are commonly required, with EMT/paramedic credentials not universally required;