Emergency Medical Dispatcher: Critical Care Coordination

911 Emergency Communications; St. Michael (AK); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Medical Dispatcher opportunities in Saint Michael are available with 911 Emergency Communications. The role involves receiving emergency calls, confirming locations and details, and coordinating ambulance resources according to approved protocols.

Training and certification requirements apply and may include CPR and EMD credentials. Employment may require overnight shifts, weekends, and overtime as operations run continuously.

Qualifications

• High school diploma or recognized equivalent required.
• CPR certification may be required; additional coursework may be required.
• EMD certification before appointment may be required; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm patient location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the medical dispatch system
• Dispatch or coordinate ambulance resources as assigned
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

CPR Certification

EMD Certification

Education

High School Diploma

Job description

Emergency Medical Dispatcher opportunities in Saint Michael are available with 911 Emergency Communications. The role involves receiving emergency calls, confirming locations and details, and coordinating ambulance resources according to approved protocols.

Training and certification requirements apply and may include CPR and EMD credentials. Employment may require overnight shifts, weekends, and overtime as operations run continuously.