Emergency Medical Dispatcher: 24/7 Critical Care Ops

Emergency Telecommunicator Services; Rufus (OR); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Rufus, OR seeks an Emergency Medical Dispatcher to handle high‑stress ambulance dispatch and patient information coordination. Duties include confirming locations, prioritizing responses, and providing protocol-based guidance to responders.

Applicants typically need a high school diploma, CPR and EMS dispatcher certification; EMT/paramedic credentials may be required depending on vacancy. Roles may involve overtime and shift work.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• Emergency Medical Dispatcher certification may be required before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication

Multitasking

Calm under pressure

Education

High school diploma or recognized equivalent

Job description

Emergency Telecommunicator Services in Rufus, OR seeks an Emergency Medical Dispatcher to handle high‑stress ambulance dispatch and patient information coordination. Duties include confirming locations, prioritizing responses, and providing protocol-based guidance to responders.

Applicants typically need a high school diploma, CPR and EMS dispatcher certification; EMT/paramedic credentials may be required depending on vacancy. Roles may involve overtime and shift work.