Emergency Medical Dispatcher — Critical Care Call Center

County Emergency Communications; Lynn (NC); Presencial; USD 40.000 - 60.000; Jornada completa

Descripción de la vacante

County Emergency Communications in Lynn, NC is seeking Emergency Medical Dispatchers to handle urgent calls, verify locations and callback details, and triage incidents using agency-approved protocols. You'll gather patient and incident information, provide CPR/EMD guidance when required, and coordinate ambulance resources as assigned, while maintaining strict confidentiality and quality standards.

Normal duties include shift work as this operation runs continuously; you may face overnight,

Formación

• A high school diploma or recognized equivalent is commonly required.
• EMD certification may be required before appointment.
• CPR certification may be required.

Responsabilidades

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Educación

High School Diploma or GED

Emergency Medical Dispatcher certification

CPR certification

Descripción del empleo

County Emergency Communications in Lynn, NC is seeking Emergency Medical Dispatchers to handle urgent calls, verify locations and callback details, and triage incidents using agency-approved protocols. You'll gather patient and incident information, provide CPR/EMD guidance when required, and coordinate ambulance resources as assigned, while maintaining strict confidentiality and quality standards.

Normal duties include shift work as this operation runs continuously; you may face overnight,