Emergency Medical Dispatcher — Critical Calls & Coordination

911 Emergency Communications; Hebron (NH); Presencial; USD 42.000 - 66.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Insurance

Retirement benefits

Paid leave

Continuing education

Certification support

Descripción de la vacante

911 Emergency Communications in Hebron, NH is seeking Emergency Medical Dispatchers to gather patient and incident information, establish response priorities, and coordinate emergency medical resources using an agency-approved system. Responsibilities include providing protocol-based instructions and relaying vital information to responders.

Applicants typically need a high school diploma or equivalent, with CPR and EMD certification being advantageous.

Formación

• High school diploma or equivalent commonly required; sponsored training possible.
• CPR certification and additional coursework may be required.
• EMD certification or equivalent credentials may be required depending on vacancy.

Responsabilidades

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient's location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Conocimientos

Active listening

Communication

Multitasking

Calm under pressure

Educación

High school diploma or equivalent

EMD certification or equivalent

Descripción del empleo

911 Emergency Communications in Hebron, NH is seeking Emergency Medical Dispatchers to gather patient and incident information, establish response priorities, and coordinate emergency medical resources using an agency-approved system. Responsibilities include providing protocol-based instructions and relaying vital information to responders.

Applicants typically need a high school diploma or equivalent, with CPR and EMD certification being advantageous.