Emergency Medical Dispatcher - Critical 911 Communications

County Emergency Communications; Whitefield (NH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Job summary

County Emergency Communications is seeking Emergency Medical Dispatchers in Whitefield, NH. Responsibilities include handling emergency calls, confirming locations and details, and applying approved dispatch protocols to prioritize responses.

Training and certification requirements vary by agency; a high school diploma is typically required, with CPR and EMD credentials potentially needed. Positions may involve overnight shifts and overtime depending on operations.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Applicants may be recruited for sponsored training or require current Emergency Medical Dispatcher certification before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Clear communication

Multitasking

Attention to detail

Education

High school diploma

EMD certification (optional)

Tools

N/A

Job description

County Emergency Communications is seeking Emergency Medical Dispatchers in Whitefield, NH. Responsibilities include handling emergency calls, confirming locations and details, and applying approved dispatch protocols to prioritize responses.

Training and certification requirements vary by agency; a high school diploma is typically required, with CPR and EMD credentials potentially needed. Positions may involve overnight shifts and overtime depending on operations.