Emergency Medical Dispatcher — Care & Certification Support

County Emergency Communications; Holderness (NH); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications seeks Emergency Medical Dispatchers for Holderness, NH. Duties include receiving medical emergency calls, confirming locations and contact details, asking standardized questions, and determining response priority using approved protocols.

Over time, dispatchers may provide protocol-based instructions and coordinate ambulance resources. Training, CPR certifications, and ongoing education support are common, with variable overtime and rotating shifts in a fast-paced

Qualifications

• High school diploma or recognized equivalent commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or GED

Job description

County Emergency Communications seeks Emergency Medical Dispatchers for Holderness, NH. Duties include receiving medical emergency calls, confirming locations and contact details, asking standardized questions, and determining response priority using approved protocols.

Over time, dispatchers may provide protocol-based instructions and coordinate ambulance resources. Training, CPR certifications, and ongoing education support are common, with variable overtime and rotating shifts in a fast-paced