Emergency Medical Dispatcher — Critical Care Coordination

County Emergency Communications; Newport (NH); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Newport, NH, is seeking Emergency Medical Dispatchers to support urgent medical calls. You will collect caller information, confirm locations, assign priorities, and coordinate EMS resources following approved protocols.

The role may require overnight shifts, weekends, holidays, and extended hours. A high school diploma and CPR certification are commonly required; EMT/paramedic credentials vary by vacancy.

Qualifications

• A high school diploma or equivalent is commonly required.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

County Emergency Communications in Newport, NH, is seeking Emergency Medical Dispatchers to support urgent medical calls. You will collect caller information, confirm locations, assign priorities, and coordinate EMS resources following approved protocols.

The role may require overnight shifts, weekends, holidays, and extended hours. A high school diploma and CPR certification are commonly required; EMT/paramedic credentials vary by vacancy.