Emergency Medical Dispatcher: Critical Call Triage & Dispatch

911 Emergency Communications; Bylas (AZ); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Bylas, AZ seeks Emergency Medical Dispatchers to support urgent medical calls. You will collect patient data, confirm locations, and prioritize responses using an agency-approved protocol.

You may provide pre-arrival instructions and coordinate ambulance resources under supervision. The role requires a high school diploma or equivalent, CPR certification, and may require EMS dispatcher certification.

Qualifications

• High school diploma or equivalent required or preferred.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the approved medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Call handling

Data entry

Multitasking

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

911 Emergency Communications in Bylas, AZ seeks Emergency Medical Dispatchers to support urgent medical calls. You will collect patient data, confirm locations, and prioritize responses using an agency-approved protocol.

You may provide pre-arrival instructions and coordinate ambulance resources under supervision. The role requires a high school diploma or equivalent, CPR certification, and may require EMS dispatcher certification.