Emergency Medical Dispatcher 24/7 Critical Calls

County Emergency Communications; Watson (MN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Certification support

Job summary

County Emergency Communications in Watson, MN seeks Emergency Medical Dispatchers to manage urgent medical calls, verify locations, and coordinate rapid responses. You will work with an agency-approved dispatch system to gather details, determine priorities, and support EMS resources as needed.

Responsibilities include taking calls, confirming locations, asking essential questions, and providing pre-arrival instructions according to current protocols.

Qualifications

• High school diploma or equivalent required.
• EMD certification may be required for appointment.
• CPR certification may be required; consult vacancy for specifics.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using dispatched system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within qualifications.
• Relay patient and scene information to responders.
• Document call processing and participate in quality-review activities.

Skills

Active listening

Clear communication

Calm under pressure

Attention to detail

Computer skills

Education

High school diploma or equivalent

EMD certification (Dispatcher)

CPR certification

Tools

Dispatch software

Job description

County Emergency Communications in Watson, MN seeks Emergency Medical Dispatchers to manage urgent medical calls, verify locations, and coordinate rapid responses. You will work with an agency-approved dispatch system to gather details, determine priorities, and support EMS resources as needed.

Responsibilities include taking calls, confirming locations, asking essential questions, and providing pre-arrival instructions according to current protocols.