Emergency Medical Dispatcher - Critical 24/7 Call Center

County Emergency Communications; Bartley (NE); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Bartley, NE seeks Emergency Medical Dispatchers to handle urgent EMS calls, gather patient data, establish response priorities, and coordinate resources using an agency-approved system.

The role may require overnight shifts, weekends, holidays, rotating schedules, and overtime. Training and CPR certifications apply, with EMS dispatch protocols guiding daily work.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Medical dispatch

Call handling

Communication skills

Crisis management

Education

High school diploma

Tools

EMD software

Job description

County Emergency Communications in Bartley, NE seeks Emergency Medical Dispatchers to handle urgent EMS calls, gather patient data, establish response priorities, and coordinate resources using an agency-approved system.

The role may require overnight shifts, weekends, holidays, rotating schedules, and overtime. Training and CPR certifications apply, with EMS dispatch protocols guiding daily work.