Emergency Medical Dispatcher: Coordinate Life-Saving EMS

County Emergency Communications; Lake Leelanau (MI); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

County Emergency Communications in Lake Leelanau, MI seeks an Emergency Medical Dispatcher. The role involves receiving calls for medical emergencies, confirming location and details, and determining response priorities using an agency-approved system.

You may provide protocol-based instructions and coordinate ambulance resources as needed. Qualifications emphasize a high school diploma or equivalent; EMT/paramedic credentials are not universally required.

Qualifications

• High school diploma or recognized equivalent is commonly required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High School Diploma or equivalent

Job description

County Emergency Communications in Lake Leelanau, MI seeks an Emergency Medical Dispatcher. The role involves receiving calls for medical emergencies, confirming location and details, and determining response priorities using an agency-approved system.

You may provide protocol-based instructions and coordinate ambulance resources as needed. Qualifications emphasize a high school diploma or equivalent; EMT/paramedic credentials are not universally required.