Emergency Medical Dispatcher — 24/7 EMS Communications Pro

911 Emergency Communications; Lakeville (MI); On-site; USD 40,000 - 60,000; Full time

Job summary

911 Emergency Communications in Lakeville, MI seeks Emergency Medical Dispatchers to support urgent medical requests. You will gather patient data, establish priorities, and coordinate EMS resources according to approved protocols.

Depending on training and assignment, you may provide pre-arrival instructions and participate in quality-review activities. The role involves extended console work, headset use, and potential overnight, weekend, or overtime shifts as required.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or recognized equivalent

Job description

911 Emergency Communications in Lakeville, MI seeks Emergency Medical Dispatchers to support urgent medical requests. You will gather patient data, establish priorities, and coordinate EMS resources according to approved protocols.

Depending on training and assignment, you may provide pre-arrival instructions and participate in quality-review activities. The role involves extended console work, headset use, and potential overnight, weekend, or overtime shifts as required.