Emergency Medical Dispatcher - Certification Support

911 Emergency Communications; Bushwood (MD); Sur place; USD 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Résumé du poste

911 Emergency Communications in Bushwood, MD seeks Emergency Medical Dispatchers to handle urgent medical calls, gather patient data, assign priorities, and coordinate EMS resources. You may provide approved instructions before responders arrive, following established protocols and oversight.

Work may include overnight shifts, weekends, holidays, rotating schedules, and overtime. A high school diploma or equivalent is commonly required, with CPR and EMS certifications often needed for

Qualifications

• High school diploma or recognized equivalent is commonly required.
• EMD certification preferred or required before appointment.
• CPR certification may be required; consult vacancy for exact qualifications.

Responsabilités

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Connaissances

Communication skills

Decision making

Calm under pressure

Problem solving

Formation

High school diploma or equivalent

Outils

Emergency dispatch system

Description du poste

911 Emergency Communications in Bushwood, MD seeks Emergency Medical Dispatchers to handle urgent medical calls, gather patient data, assign priorities, and coordinate EMS resources. You may provide approved instructions before responders arrive, following established protocols and oversight.

Work may include overnight shifts, weekends, holidays, rotating schedules, and overtime. A high school diploma or equivalent is commonly required, with CPR and EMS certifications often needed for