Emergency Medical Dispatcher – 24/7 Critical Dispatch

911 Emergency Communications; Quantico (MD); On-site; USD 42,000 - 65,000; Full time

Job summary

911 Emergency Communications in Quantico, MD is seeking Emergency Medical Dispatchers to support urgent medical response. You will gather patient data, establish priorities, and coordinate EMS resources using an agency-approved protocol, with instructions provided before responders arrive as required.

The role may require overnight shifts and overtime; candidates should have a high school diploma and emergency medical dispatcher certification where required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Job description

911 Emergency Communications in Quantico, MD is seeking Emergency Medical Dispatchers to support urgent medical response. You will gather patient data, establish priorities, and coordinate EMS resources using an agency-approved protocol, with instructions provided before responders arrive as required.

The role may require overnight shifts and overtime; candidates should have a high school diploma and emergency medical dispatcher certification where required.